HR_Customer Service – Edniche English School

Customer Service Representative

Reply to face-to-face inquiries and via phone or e-mail.
Consult new students and assist them in selecting the courses at Edniche
Assist in maintenance of the Student Enrollment database.
Collect student contact information, input data and document the follow-up process in the Enrollment database.
Meet with prospective students and/or their parents, provide tours of the school and arrange class visitations upon request.
Inform Manager in relation to student Enrollment concerns and follow up tasks for those parties.

Possess good command of English and oral and written communication skills
Excellent customer service skills
Ability to work effectively under pressure and meet established goals and objectives
An understanding of marketing
Ability to develop a good rapport with students and other team members
Ability to deal effectively with a dynamic and fast-paced office
Be committed to Edniche’s vision, mission and values, aims and policies
Be able to work with minimal supervision
Be reliable, honest, & trustworthy member of a team.
Be available and committed to participate in professional development training and meetings on assignment despite weekends and holidays

You can also send your application directly to: [email protected]
Note: Please write Customer Service as the Subject of the email.